Accessibility & Mobility
If you require accessibility support, we will strive to ensure the availability of ramps, elevators, accessible restrooms, reserved seating and accessible signage. Please contact us if have concerns.
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If you have caregiving responsibilities, we will try to connect you with trusted local providers, and provide nursing rooms. Please email us if you need assistance in childcare services.​
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Wellbeing & Inclusion
If you need emotional support or experience any form of harassment, we will provide immediate support. Please approach any of our helpful support personnels on site, or email us.
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Dietary & Health
If you have dietary or health needs, we will try to provide diverse meal options with clear labeling, as well as access to onsite first aid and nearby hospitals and pharmacies. Please contact us if have concerns.
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Logistical Support
If you require logistical or travel support, such as a support letter for a visa application or invitation letters, we will try to offer the necessary assistance. Please email us if you require such support.
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Language Support
If you need language assistance, our friendly bilingual (English and Japanese) guides will try offer the necessary supports. Please approach any of our support personnels on site.​
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